Every attempt will be made to process and ship your order within 3 – 5 business days of receipt. We will email you when the order is shipped. We are unable to ship to PO Box addresses. All Canadian orders are shipped via Canada Post and should be received within 7-10 business days after processing. Delivery time does not include Saturdays, Sundays or holidays.
International orders are not guaranteed to ship the next business day as verification is often necessary. For orders shipped outside of Canada, the billing and shipping address must be the same. Shipping will be provided by Canada Post. Please use a valid street address, as we cannot ship to P.O. boxes.
Some shipments may take up to 3 weeks to arrive. Please allow time for your package to clear customs. International orders cannot be processed on line. We recommend faxing or phoning in your credit card number; for security purposes email is not advised. If you have any questions about placing an international order please contact us @ email@example.com
International shipping fees range depending on the country you live in, the shipping service you select, and the weight of your package a shipping quote will be provided for approval prior to processing an your credit card. If you exchange an item, you will be responsible for shipping charges that apply to the reshipment of the item.
Please note that shipping charges do not include taxes or duty. The customer is solely responsible for any customs, duties, foreign taxes or other fees that his/her country may impose to take delivery of the purchase.